Shandong Hailan Chemical Industry Co., Ltd. International Business Department: A Bridge for Inorganic Salt Trade Connecting Global Markets

The International Business Department of Shandong Hailan Chemical Industry Co., Ltd., as the company's core foreign trade department, undertakes the important responsibilities of global market development, customer relationship management, and international order execution. The department team consists of over 20 professional foreign trade personnel proficient in multiple languages, including English, Arabic, and Korean, possessing extensive experience in international trade of chemical products and familiarity with the regulations and trade rules of major global markets.

The International Business Department has established a comprehensive customer service system, ensuring customer satisfaction through full-process tracking from inquiry response (within 24 hours), sample delivery (within 48 hours), order execution, to logistics and distribution. For different market demands, the department provides customized product solutions, including special purity requirements, dedicated packaging design, and technical parameter adjustments. In 2025, the International Business Department successfully expanded into new markets in Southeast Asia and Europe, achieving a 25% year-on-year increase in export volume and a customer repurchase rate exceeding 85%.

To enhance international competitiveness, the department actively participates in global chemical exhibitions (such as booth E8A01 at the Shanghai New International Expo Centre), showcasing the latest products and technologies and establishing direct communication channels with international clients. Meanwhile, the International Business Department has established a multilingual website and online marketing system, promoting the HAILAN CHEMICAL brand through channels such as Google Ads to enhance its international reputation and provide professional and efficient service support to global clients.

CONTACT INFORMATION

Website:https://www.hailan-chemical.com/

Phone:+8615380400285

Email:sales2@boxa-chem.com